S H I P P I N G
All orders will be posted within 2 business days. But usually much faster. We use express post for all orders unless it's some crazy shape or weight, expect delivery within 1-3 working days depending upon your location. If you have a urgent order give us a call and we will try to get it out on the same day.
If you are not around to take delivery of your parcel, it will either be left in a safe location or you will be left a calling card telling you how you can pick up your parcel. Small Stall takes no responsibility for orders lost or damaged by Australia Post.
I N T E R N A T I O N A L S H I P P I N G
Small Stall can post overseas but please email us with details of the item you wish to purchase first for a quote.
Please note: Shipping fees for overseas does not include possible taxes and duties which may be applied by customs in the country where delivery is to be made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer.
R E T U R N S
We want you to be happy. If you have any issue with a product please get in touch with us through your preferred method on the "contact page" and we will sort it out asap. We gladly exchange or give a credit note if a fault is found. The customer will be responsible for the cost of returning goods. Please ensure you package your return as it was sent to prevent any damage to the item.
P A Y M E N T M E T H O D S
Small Stall accepts payments for online purchases via Visa, Mastercard or AMEX
O R D E R I N G B Y P H O N E
We are happy to take an order over the phone. If we don’t answer just leave a message and we will get back you you promptly.
P R I V A C Y / S E R C U R I T Y
Protecting your personal and order information is a priority at Small Stall. All transactions are done in a secure environment. We will never share your personal details.
We may from time to time send out an email with relevant information about a promotion or workshop. Rest assured this will not be often as we believe this is best done through social media formats. We encourage you to follow us on Instagram to get the latest goings on. "instagram.com/smallstall"